Field Service Technician
13 hours ago
Bizerba is seeking a highly skilled Field Service Technician to join our Industrial division. As a key member of our team, you will provide exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.
Job Summary:We are looking for a motivated and customer-focused individual to provide service and maintenance for our industrial equipment, including scales, slicers, x-rays, metal detectors, vision systems, touch screens, and labelers. The ideal candidate will have strong electrical and mechanical skills, excellent communication skills, and the ability to work independently and remotely with project teams.
Responsibilities:- Perform equipment installations and service at customer locations
- Perform scheduled work on Preventive Maintenance Programs and Service Contracts
- Responsible for maintaining a personal parts stock
- Provide technical support for customers and distributors
- Perform remote service and e-service
- Train customers and maintenance crews on equipment capabilities and maintenance
- Handle technical correspondence with key customers
- Communicate technical issues and problems to head Industrial office
- Prepare and publish technical documentation
- Comply with company objectives and reporting requirements
- Associates degree or equivalent from a two-year technical school or college
- Strong electrical and mechanical skills
- Excellent customer service skills
- Basic computer skills and knowledge
- High level of integrity and work ethic
- Able to work independently and remotely
- Possess a valid driver's license and pass a criminal background and driving record check
- Competitive salary
- Uniforms, tools, and company van provided
- On-call stipend and food per diem
- Health insurance
- 401K eligibility
- Paid vacation and PTO
- Short/Long Term Disability
- Life Insurance
- Flex Spending and Health Savings Accounts
- Referral bonus program
- Employee assistance programs
Bizerba will provide a relocation incentive of $2,500 to relocate to Richmond, VA. After training is complete, we will also provide an additional $2,500 to move you to your agreed-upon location of hire.
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