Retail Sales Associate

1 month ago


Maryville, Tennessee, United States HomeGoods Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Retail Backroom Associate at HomeGoods. As a key member of our store team, you will play a vital role in ensuring our customers have an exceptional shopping experience.

Key Responsibilities
  • Deliver exceptional customer service by engaging with customers, responding to their needs, and providing a personalized shopping experience.
  • Maintain a clean and organized store environment, adhering to operational, merchandise, and loss prevention standards.
  • Process customer purchases and returns accurately, handling cash and credit transactions with precision.
  • Promote credit and loyalty programs to customers, driving sales and revenue growth.
  • Support store recovery efforts, maintaining a safe and efficient work environment.
  • Participate in safety awareness initiatives, upholding a culture of safety and well-being.
Requirements
  • Excellent customer service skills, with a passion for delivering exceptional experiences.
  • Ability to work a flexible schedule, supporting business needs and adapting to changing circumstances.
  • Strong communication and organizational skills, with attention to detail and a focus on accuracy.
  • Capacity to multitask, responding effectively to changing situations and priorities.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Experience in retail customer service, with a strong understanding of customer needs and expectations.
What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Eligible associates may also receive additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Actual starting pay is determined by relevant skills, qualifications, and experience.

We're an equal opportunities employer, committed to diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



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