Medical Billing Operations Manager

1 month ago


New Hyde Park, New York, United States E. Central Medical Management Inc. ECM Full time
Job Summary

E. Central Medical Management Inc. ECM is seeking a highly skilled Medical Billing Operations Manager to join our team. As a key member of our billing department, you will be responsible for managing the billing processes, analyzing billing data, and ensuring targets are being met. This role will also involve working closely with our offshore department to resolve billing issues and enhance client satisfaction.

Key Responsibilities:

  • Manage and update billing databases and systems, analyzing billing data and generating reports for management review.
  • Respond to client inquiries regarding invoices, payments, and billing discrepancies, collaborating with other departments to resolve issues and improve client satisfaction.
  • Assist in training and mentoring billing staff, supporting the Billing Manager in managing the team's workload and performance.
  • Identify opportunities to improve billing processes and implement best practices, assisting in the development of billing policies and procedures.
  • Ensure compliance with financial regulations and company policies, supporting audits by providing necessary documentation and explanations.

Requirements:

  • 5+ years of experience with medical billing and claims.
  • 2 years in a supervisory role.
  • Experience working with offshore teams required.
  • Knowledge of insurance benefits and appeal processes.
  • Strong analytical and problem-solving skills.
  • Proficiency in billing software and Microsoft Word, Excel, and Outlook required.
  • Great leadership and communication skills.

Benefits:

  • Comprehensive health benefits (medical, dental, vision).
  • Aflac Insurance Plans.
  • 401k Plan.
  • Paid time off and holidays.


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