Billing Operations Specialist
4 weeks ago
Columbia University is seeking a highly skilled Billing Analyst to support the timely and accurate processing of billing and cost recovery related activities for Columbia University Information Technology (CUIT).
Key Responsibilities:
- Review and analyze incoming billing requests, ensuring precision and timeliness in completing required financial transactions.
- Work efficiently with service owners, customers, and finance colleagues to resolve issues with billing requests and ensure proper and timely closure.
- Maintain proficiency in multiple systems, including PeopleSoft Financials, Pinnacle Billing, ServiceNow, and other required systems.
- Collaborate with the CUIT Systems Administrator to develop skills in supporting billing systems operations in coordination with the Billing Team.
- Conduct thorough analysis and verification of customer, department, and CUIT information to ensure accuracy.
- Execute various administrative duties associated with billing operations, including running and analyzing reports necessary for sound operations and reconciliation of billing errors.
Requirements:
- Bachelor's degree and/or equivalent experience required.
- Minimum 2-4 years' related experience, with 2+ years in an accounts receivable, billing, and/or accounting department.
- Excellent written and verbal communication skills, with ability to engage with non-financial technical staff and develop a solid working knowledge of CUIT services.
- Demonstrated ability to work in a fast-paced, deadline-driven environment, with aptitude for learning about systems and operations.
- Willingness to learn and develop new skills, with good judgment and discretion when handling confidential data.
- Ability to execute professional business communications and work with changing priorities.
- Competency in the Google suite of applications and MS Excel.
Preferred Qualifications:
- Bachelor's degree in accounting, business, financial management, or related field.
- Systems administration experience, with experience in an IT work environment and higher-education work environment.
Columbia University is an Equal Opportunity Employer / Disability / Veteran.
Columbia University is committed to the hiring of qualified local residents.
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