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Healthcare Access Coordinator

2 months ago

Jupiter, Florida, United States Jupiter Medical Center Full time

Jupiter Medical Center, recognized for its excellence in Safety, Quality, and Patient Satisfaction, stands as the premier choice for exceptional healthcare in Palm Beach County and the surrounding Treasure Coast region.

With a team of outstanding healthcare professionals, cutting-edge facilities, and a dedication to community service, Jupiter Medical Center is equipped to address a wide array of patient requirements. Notably, it is the sole hospital in the region to achieve a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Educational Requirements

  • Completion of High School or equivalent qualification.
Experience and Qualifications
  • Proven experience with Electronic Medical Record (EMR) systems, insurance verification, eligibility checks, and electronic billing processes.
  • Comprehensive understanding of health insurance plans and the ability to interpret health insurance benefits.
  • Commitment to maintaining confidentiality of patient information.
  • Background in customer service roles.
  • Familiarity with medical terminology.
  • Proficient in computer applications, including Microsoft Office Suite.
  • Ability to prioritize tasks and manage time efficiently.
  • Flexible, service-oriented, and dedicated to excellence.
  • Exceptional verbal and written communication skills.
  • Strong organizational skills, meticulous attention to detail, and capability to handle multiple tasks simultaneously.
  • Excellent interpersonal skills, active listening, and ability to follow instructions accurately.
Role Overview

The Healthcare Access Coordinator will play a vital role in providing an outstanding customer experience to all clients, showcasing a strong commitment to service excellence.

This position involves gathering demographic, insurance, and medical information to ensure precise and comprehensive patient registration.
  • Conducting insurance verification, data collection, and thorough documentation.
  • Assessing medical necessity for services based on established medical guidelines.
  • Identifying patient financial obligations and collecting necessary payments.
  • Serving as a liaison for all internal and external stakeholders to facilitate access to hospital services.
  • Ensuring all required documentation is secured for patient registration.
  • Performing additional responsibilities as assigned.