Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at SPI LLC. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Assist customers with complaints and questions regarding SPI's products and services.
- Relay information about SPI's products and services to customers.
- Sell SPI products and services to customers and develop leads.
- Seek opportunities to present additional products to current customers.
- Assist with warehouse tasks as needed.
Requirements:
- High school diploma/GED or equivalent work experience.
- Customer service oriented with strong telephone, computer, and multi-tasking skills.
- General knowledge of warehouse operations.
- Ability to operate a forklift and/or pallet jack.
- Basic math and computer skills.
- Ability to write legibly and communicate clearly with professionalism and courtesy.
Work Environment:
Office and warehouse/fabrication environment.
Physical Demands:
- High level of sitting, walking, standing, and/or climbing.
- Stooping, bending, kneeling, and reaching.
- Work outside/inside around machinery with moving parts and vehicles.
- Exposure to all seasons of weather, as well as slippery and uneven surfaces.
- Must be able to lift a minimum of 30lbs.
Travel:
None.
Exemption Status:
Non-exempt.
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