Customer Experience Associate
3 weeks ago
We are seeking a highly motivated and dedicated Customer Experience Specialist to join our team at RBI Insurance Agency. As a key member of our customer-facing team, you will be responsible for delivering exceptional services to our clients, enhancing their overall experience, and driving business growth.
Key Responsibilities- Meet or exceed individual sales activity and production goals.
- Track customer experience across online and offline channels, devices, and touchpoints.
- Continue our consultative sales process and client experience initiatives throughout the entire client lifecycle.
- Identify customer needs and take proactive steps to maintain positive experiences and outcomes.
- Respond to customer queries in a timely and effective manner via phone, email, social media, or chat applications.
- Stay informed of industry trends.
- Regularly required to reach with hands and arms, talk or hear, stand, walk, and sit for long periods of time.
- Associates degree or at least 2 years' experience in a customer service support role.
- Extensive experience in gathering and interpreting customer experience information.
- Solid knowledge of online customer engagement platform channels.
- Exceptional interpersonal skills and a client-centered approach.
- Great organizational and time management abilities, including a healthy work-life balance.
- Superb communication, collaboration, and forward-looking perspective and attitude.
- Adaptability and ability to embrace change as company processes, strategies, and technologies evolve.
- Advanced task management and organizational skills with a primary focus on exceeding customer expectations.
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Sales Associate
2 days ago
Toledo, Ohio, United States GameStop Full time**GameStop - Sales Associate Opportunity**As a Sales Associate at GameStop, you will be responsible for providing exceptional customer service by greeting guests promptly, assisting with their video gaming needs, and recommending additional items. You will also support the overall shopping environment, including visual and operational aspects, and contribute...
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Customer Experience Leader
4 hours ago
Toledo, Ohio, United States Knitwell Group Full timeAbout UsAt Knitwell Group, we're passionate about empowering women through fashion. Our brand, Lane Bryant, has been a leader in the plus-size market for over 120 years. We're committed to creating a welcoming and inclusive environment for all customers and associates. If you share our values and are passionate about delivering exceptional customer...
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Customer Experience Ambassador
3 hours ago
Toledo, Ohio, United States Dave & Buster Full timeJob Summary:We are seeking a highly motivated and enthusiastic Guest Services Associate to join our team at Dave & Buster's. As a Guest Services Associate, you will be responsible for delivering an exceptional customer experience, ensuring that our guests have a positive and welcoming experience from the moment they enter our venue.Key...
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Customer Experience Supervisor Part-Time
3 weeks ago
Toledo, Ohio, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...
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Customer Experience Supervisor Part-Time
2 days ago
Toledo, Ohio, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCreate a positive...
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LP Customer Service Associate II
3 days ago
Toledo, Ohio, United States T.J. Maxx Full timeCustomer Service Associate - Loss PreventionAt T.J. Maxx, we're looking for a skilled Customer Service Associate to join our Loss Prevention team. As a key member of our team, you'll provide exceptional customer service while maintaining a safe and secure shopping environment.Key Responsibilities:Provide courteous and knowledgeable service to internal and...
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Customer Service Associate
2 months ago
Toledo, Ohio, United States Sheetz Full timeOVERVIEWAre you a people person with a passion for providing excellent service? As a Customer Service Associate, you will thrive in a dynamic environment where your energy and enthusiasm will shine. This role is perfect for those who enjoy interacting with customers, managing sales transactions, and ensuring that our stores are always well-stocked to meet...
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Senior Customer Associate-French Speaking
3 days ago
Toledo, Ohio, United States Owens Corning Full timeAbout the RoleWe are seeking a highly skilled and fluent French speaking Customer Associate to join our team at Owens Corning. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide consistent and high-quality...
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Customer Experience Ambassador
1 month ago
Toledo, Ohio, United States Dave & Buster Full timeJob Title: Winner's Circle RepresentativeAt Dave & Buster's, we're looking for a talented and enthusiastic Winner's Circle Representative to join our team! As a key member of our Midway team, you'll be responsible for delivering an exceptional Guest experience, ensuring our Guests have a positive and welcoming first impression of our venue.Key...
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Customer Service Associate
4 weeks ago
Toledo, Ohio, United States Circle K Stores, Inc. Full timeStore Overview: We are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. **Key Responsibilities:** * Provide exceptional customer service to our customers * Maintain a clean and organized store environment * Process transactions accurately and efficiently * Work collaboratively with colleagues to achieve sales and...
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Customer Service Associate
4 days ago
Toledo, Ohio, United States Family Dollar Full timeCustomer Service Representative Job DescriptionAt Family Dollar, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and contributing to the overall success...
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Customer Service Associate
3 days ago
Toledo, Ohio, United States Family Dollar Full timeCustomer Service Representative at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service to our customers. Your primary goal will be to provide a positive shopping experience by greeting customers, assisting them with merchandise selection, and answering questions about our products and services.Key...
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Customer Service Associate
3 days ago
Toledo, Ohio, United States Manufacturing Company Full timeJob OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Manufacturing Company.Key Responsibilities:Build and maintain strong relationships with customers through exceptional customer service.Process and confirm customer orders, quotes, and revisions in a timely and accurate manner.Assist customers...
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Customer Framing Team Associate
3 days ago
Toledo, Ohio, United States Michaels Stores Full timeAbout the RoleWe are seeking a skilled and customer-focused Framing Team Member to join our team at Michaels Stores. As a key member of our framing department, you will be responsible for delivering exceptional customer service, creating memorable framing solutions, and maintaining a safe and clean store environment.Key ResponsibilitiesProvide personalized...
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Customer Service Lead
2 days ago
Toledo, Ohio, United States Burlington Full timeOverview:As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind.Key Responsibilities:Model company core...
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Customer Service Representative
3 days ago
Toledo, Ohio, United States Forman Mills Full timeCustomer Service AssociateAs a Customer Service Associate at Forman Mills, you will play a vital role in ensuring our customers have an exceptional shopping experience. Your primary responsibilities will include:Key Responsibilities:Assist customers in finding products and provide top-notch serviceOperate cash registers and handle financial transactions...
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Customer Service Manager
4 weeks ago
Toledo, Ohio, United States Burlington Full timeCustomer Service Lead at Burlington **Job Summary** As a Customer Service Lead at Burlington, you will play a key role in ensuring exceptional customer experiences. Your responsibilities will include: * Directing cashier coverage and customer flow at the front of lines to optimize service efficiency * Collaborating with the management team to effectively...
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Customer Framing Team Associate
4 weeks ago
Toledo, Ohio, United States Michaels Stores Full timeAbout the RoleWe are seeking a skilled and customer-focused Framing Team Member to join our team at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service and creating memorable framing solutions for our customers.Key ResponsibilitiesProvide personalized customer service and build relationships...
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Retail Customer Service Representative
3 days ago
Toledo, Ohio, United States FedEx Full timeFedEx Retail Customer Service AssociateAs a Retail Customer Service Associate at FedEx, you will play a vital role in delivering exceptional customer experiences in a fast-paced retail environment. Your primary responsibilities will include:Key Responsibilities:Providing consultative services to customers to understand their individualized needs and...
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Sales Associate
3 days ago
Toledo, Ohio, United States Jared Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Jared. As a Sales Associate, you will be responsible for providing exceptional customer service and sales support to our valued customers.Key ResponsibilitiesEngage with customers to understand their needs and preferencesPresent merchandise and provide...