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Automotive Parts Sales Specialist
2 months ago
At Flagstaff Nissan Subaru, we are dedicated to ensuring every customer becomes a lifelong patron. We believe that satisfied employees lead to satisfied customers, and we recognize those who are committed to hard work and motivation. Each team member at Flagstaff Nissan Subaru plays a vital role in our success. Our commitment is to continue providing the award-winning service and value that our community has come to expect from us over the years.
Position Overview
This role presents an excellent opportunity to embark on a career in retail automotive and gain insights into the parts department.
Employee Benefits
- Comprehensive Medical and Dental Coverage
- Vision Insurance
- Life Insurance Options
- 401K Retirement Plan
- Paid Training Programs
- Employee Discounts on Products and Services
- Manage the parts sales process from initiation to completion
- Keep customers informed about the status of their parts
- Engage with staff and customers in a courteous and professional manner
- Interpret the parts catalog effectively while sourcing parts
- Handle phone inquiries, providing pricing and other relevant information
- Review body shop estimates to ensure accurate parts ordering and pricing alignment
- Deliver exceptional service to both internal and external customers
- Retrieve and fulfill orders from inventory
- Conduct weekly inventory checks to maintain stock accuracy
- Alert the parts manager regarding out-of-stock items or urgent shop materials
- Source out-of-stock parts from external suppliers and place emergency orders as needed
- Ensure all internal parts requests are billed correctly on service repair orders
- Process payments from retail customers or secure credit authorizations
- Prepare orders for daily shipment, delivery, or collection
- High School Diploma or equivalent required
- Experience in auto parts sales is preferred
- Able to thrive in a fast-paced environment
- Strong organizational and time management abilities
- Capable of reading and interpreting safety rules, operating instructions, and procedural manuals
- Proficient in performing calculations involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume