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Clinical Operations Medical Leader
2 months ago
Overview:
SIGN ON BONUS
Are you prepared to elevate your professional journey? At Concentra, you will be an essential part of our healthcare team, significantly impacting the quality of care we provide to our patients.
Join us at Concentra and discover how your clinical expertise and empathy can profoundly influence the lives of those you care for.
The Medical Director plays a pivotal role in assisting the Director of Medical Operations to guarantee uniformity in clinical care delivery, clinician onboarding, and supporting market clinical and financial strategies as defined by the leadership team.
As a Medical Director in the region, you will be responsible for onboarding, mentoring, and ensuring that standard procedures are executed effectively, delivering top-tier clinical care.
The Medical Director will also provide clinical coverage, treating patients in centers while allocating time for delegated Medical Director duties.Hours: M-F 8a-5pm
Responsibilities:
Engage 100% in-center, delivering direct patient care, mentoring staff, leading by example, and exemplifying clinical excellence alongside an outstanding patient experience.
Assume the role and responsibilities of Clinical Medical Director, whether serving at a specific location or as a Market Float covering an open position.
Collaborate under the guidance of the Director of Medical Operations to pinpoint opportunities for enhancing clinical quality, workflows, safety, center performance, patient satisfaction, and other practice aspects.
Work alongside the leadership team (primarily the Director of Medical Operations and Director of Therapy Operations) to identify clinical improvement opportunities and ensure adequate support and workflow compliance, fostering an environment conducive to optimal patient care.
Understand financial drivers and outcomes at the center, utilizing available tools to achieve annual business and strategic objectives. Assist Clinical Medical Directors in comprehending these aspects.
Maintain and leverage relationships with employers, payers, referral sources, networks, and local communities to stimulate market growth. Address requests and issues promptly.
Assist in organizing clinician meetings, leading or supporting in their execution.
Support the Director of Medical Operations and Executive Assistant in managing staffing within centers and making adjustments for unforeseen coverage needs.
May be required to oversee drug/alcohol testing of patients.
This job description is not intended to encompass a comprehensive list of activities, duties, or responsibilities required of the employee for this position.
Qualifications:
Board Certified/Board Eligible highly preferred.
Current unrestricted medical license in the state of jurisdiction as required for clinical and/or business responsibilities.
Occupational Medicine experience preferred, but we are willing to train otherwise qualified candidates in this area of medicine.
Unrestricted DEA license for the state of jurisdiction.
Medical degree (MD) or Doctor of Osteopathy (DO) from an accredited institution.
Job-Related Experience:
Preferred two years of directly applicable experience, including relevant clinical and supervisory experience for clinical scope.
Preferred two years of experience in managed care and physician management.
Experience in developing and leading medical management and quality improvement programs, preferably in a managed care setting.
Job-Related Skills/Competencies:
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and the ability to interact with individuals in a manner that demonstrates tact and professionalism.
Ability to handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
Commitment to Concentra's core practice standards and Policies and Procedures.
Excellent communication skills, including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers.
Demonstrate a high level of skill in interpersonal relationships and communications.
Working knowledge of Human Resource principles and practices related to personnel recruitment, selection, coaching, and other aspects of performance management. Proven ability to effectively supervise other professionals.
Skilled in reviewing the clinical work of others according to professional standards and practice guidelines.
Ability to supervise, evaluate, coach, and develop staff.
Foster a cooperative and harmonious working environment conducive to maximizing employee morale and productivity.
Ability to prioritize patient care and enjoy treating patients. Superior patient/customer service and bedside manner skills.
Must be a team player in a multidisciplinary environment. Demonstrates value in all contributions to product and outcome.
Displays a professional, approachable, and selfless demeanor at all times, both to external and internal clients.
Ability to inspire team members to maintain focus on delivering the highest levels of customer satisfaction.
Willingness to learn and continuously improve, to be audited, observed, and reviewed; positively responsive to feedback.
