Patient Financial Counselor Supervisor
4 days ago
Mountain View Hospital is seeking a highly skilled Patient Financial Counselor Supervisor to join our team. As a key member of our financial services department, you will play a critical role in ensuring the smooth operation of our medical billing processes.
Key Responsibilities- Establish and maintain strong relationships with physicians' offices to facilitate financial status prior to services.
- Meet with patients before admission to discuss their billing and financial obligations.
- Verify demographic information and payment source upon pre-admission.
- Secure payment with patients and insurance companies by pre-certifying services or obtaining a commitment for payment.
- Follow up with patients and insurance companies to ensure timely payment and resolve any issues that may arise.
- Work closely with the billing office to ensure accurate and timely billing and collection of patient accounts.
- Develop and maintain a thorough understanding of our hospital's financial policies and procedures.
- Provide exceptional customer service to patients and their families, ensuring a positive experience throughout the billing process.
- High school diploma or equivalent GED.
- AA or equivalent from a two-year college or technical school in a related field, such as behavioral science, human relations, or medical terminology.
- Two years of medical staff office work experience, which can be substituted for education requirement.
- Strong computer skills and ability to learn new software applications.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
- Ability to calculate figures and amounts, as well as interpret legal documents and court decisions when necessary.
Mountain View Hospital is a leading healthcare provider in the Snake River Valley, serving patients from Pocatello to Rexburg. Our hospital and 29 affiliate clinics are committed to providing compassionate, cutting-edge care to our patients. We offer a range of medical services, including wound care, urgent care, oncology, neurology, physical therapy, and more.
We are a mission-driven organization that values our employees and provides a supportive work environment. If you are looking for a career where you can make a difference in your community, we invite you to apply for this exciting opportunity.
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