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Patient Admissions Coordinator

2 months ago

Idaho Falls, Idaho, United States Mountain View Hospital Full time
Job Overview

Position Level
Experienced

Work Schedule
Full Time

Educational Requirement
High School Diploma

Shift
Daytime

Job Category
Administrative - Clerical

Position Summary:

Mountain View Hospital is seeking a dedicated Admissions Clerk to facilitate the smooth and efficient admission process for patients.

KEY RESPONSIBILITIES:
  1. Ensure timely pre-registration of patients for both inpatient and outpatient services, verifying personal and insurance details.
  2. Obtain necessary signatures for admission conditions and initiate the Advanced Directive process.
  3. Communicate effectively with supervisors, nursing staff, colleagues, and physicians.
  4. Process patient payments during admission and discharge, maintaining accurate departmental records.
  5. Collect co-payments as required and document transactions appropriately.
  6. Stay informed about hospital policies and available services.
  7. Exhibit flexibility and organizational skills, especially in high-pressure situations.
  8. Provide respectful and dignified treatment to patients and their families, ensuring confidentiality of all records.
  9. Foster positive working relationships within the department and across other departments.
  10. Engage in ongoing educational programs and fulfill annual training requirements.
  11. Attend mandatory meetings and maintain patient confidentiality at all times.
  12. Complete additional tasks as assigned.
  13. Maintain a quarterly accuracy rate of 95% on admissions.
  14. Ensure accurate timekeeping in accordance with hospital policy.
  15. Answer incoming calls professionally and promptly.
  16. Uphold a professional demeanor and adhere to the dress code.
  17. Admit walk-in patients in compliance with EMTALA guidelines.
  18. Document any payment collection issues and report to the supervisor as necessary.
ABOUT MOUNTAIN VIEW HOSPITAL:

Mountain View Hospital, along with its 29 affiliated clinics, is dedicated to delivering compassionate and advanced healthcare services to the community. Our comprehensive medical offerings include a wide range of specialties, ensuring high-quality care for all patients.

Qualifications:

Education: High school diploma or equivalent (GED).

Experience: One to three months of relevant experience or training, or a combination of education and experience.

Technical Skills: Proficient in using hospital information systems and basic computer software.

Communication Skills: Ability to read and interpret safety regulations, operating instructions, and procedure manuals. Capable of effective verbal communication with groups and individuals.

Mathematical Skills: Proficient in basic arithmetic operations and capable of interpreting data in various formats.

Mental Skills: Ability to apply common sense in executing instructions and addressing problems in standardized situations.