Service Advisor

1 month ago


Racine, Wisconsin, United States Willkomm's Full time

Job Summary

Willkomm's TA Truck Service is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service and support.

Key Responsibilities

  • Advise customers on necessary service for routine maintenance
  • Listen and interact with customers to identify mechanical problems
  • Confer with customers on inspection results and recommend corrective procedures
  • Prepare work orders for needed repairs and service
  • Explain work performed and charges to customers and take payment for services rendered

Requirements

To be successful in this role, you must be self-motivated, organized, and maintain a positive attitude and professional behavior when interacting with customers and co-workers. You must also be able to walk, stoop, bend, and stand for long periods of time during your shift and lift up to 50 pounds. Additionally, you must have efficient multi-tasking and time management skills, as well as reading comprehension, writing, speaking, and active listening skills.

What We Offer

We offer a competitive wage, a safe work environment, advancement opportunities, flexible scheduling, a 401K savings plan with employer match, bonus programs, employee recognition, paid training, and more.


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