Enterprise Systems Engineer

2 weeks ago


Birmingham, Alabama, United States Samford University Full time
Position Overview:

The Enterprise Systems Engineer plays a crucial role in the deployment, management, oversight, support, and upkeep of the organization's IT infrastructure. This includes a diverse range of systems such as Windows Servers, Azure Active Directory services, Linux environments, storage solutions, firewall management, and network infrastructure that encompasses both on-premises and cloud-based services.

Key Responsibilities:

1. Serve as a vital employee, with responsibilities that may require presence during university closures.
2. Administer and manage Microsoft SQL and MySQL database servers.
3. Oversee Microsoft file and print services.
4. Manage two VMware clusters effectively.
5. Develop, maintain, and evaluate the user provisioning process for Microsoft Active Directory and Office 365.
6. Install and configure server and storage hardware as needed.
7. Ensure nightly backups are conducted and support disaster recovery initiatives.
8. Conduct installations, upgrades, and configuration changes for UNIX/Linux and Windows servers.
9. Provide network administration for fiber channel switches, data center switches, and the university firewall.
10. Manage storage array networks and network-attached storage systems.
11. Automate system maintenance and operations to support ongoing technology functions.
12. Plan, test, and implement upgrades as requested by application administrators.
13. Act as the administrator for the email security gateway.
14. Collaborate with users to quickly address any issues impacting enterprise systems.
15. Utilize shell scripting or Windows PowerShell tools for problem-solving.
16. Implement change control processes for successful upgrades and modifications.
17. Maintain comprehensive documentation for server and application management.
18. Handle confidential information with discretion.
19. Provide weekly project and task status reports to the Assistant Director of Network and Systems Infrastructure.
20. Assist with various projects or tasks as directed.
21. Document all maintenance activities in the Technology Services ticket management system.
22. Participate in the on-call rotation as assigned.
23. Monitor all infrastructure and services to ensure continuous operations and respond to issues promptly.
24. Deliver exceptional customer service.

Qualifications:

Minimum Education and Experience: A Bachelor's degree in a technology-related field along with 5 years of independent experience in programming, system administration, or computer and network operations. Alternatively, 10 years of independent experience in these areas may substitute for the degree and experience requirement.

Minimum Skills/Aptitudes: Strong oral and written communication skills; a commitment to Christian principles; ability to work collaboratively and effectively with faculty, staff, administration, and students; capability to supervise others; and knowledge of server technologies and operating systems such as Unix, Windows Server, and Oracle.

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