Operations and Visual Manager

4 days ago


Troy Michigan, United States The Container Store Inc. Full time
About The Container Store Inc.

The Container Store Inc. is a leading specialty retailer of storage and organization products in the United States. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives.

Job Summary

We are seeking an experienced Operations and Visual Manager to join our team. The successful candidate will be responsible for leading the operations efforts in the store, including inventory control, visual merchandising, and employee management.

Key Responsibilities:
  • Work in partnership with the General Manager to drive the business, setting goals and priorities for the success of the store.
  • Support and direct processes for inventory control, Curbside orders, delivery services, register and money processes, and order management.
  • Lead the operations efforts in the store for repairs and maintenance requests, facilities updates, ordering supplies, planning meetings, walkthroughs, cleaning routines, backroom setup, and stockroom organization.
  • Lead the visual merchandising efforts in the store, ensuring Perfect Product Presentation, including merchandise processing, maintenance, and merchandising.
  • Interpret and direct product presentation according to direction from the Visual Sales and Buying Departments.
  • Manage the sales floor and employees, including recruiting, interviewing, onboarding, training, reviewing, and coaching.
Requirements:
  • At least three years of leadership and coaching experience, with a focus on developing and nurturing teams to achieve goals.
  • Successful experience in guiding employees' career growth and development.
  • Excellent communication skills, both written and oral.
  • Strong time management and organizational skills to lead the store team to achieve excellent results.
  • A heart for service and a passion for selling, with a focus on learning what customers truly need and offering suggestions.
  • A commitment to learning and staying up-to-date with industry trends and technology.
What We Offer:
  • A comprehensive benefits package, including health, dental, and vision plans, 401(k) retirement savings plan, and unique benefits such as competitive sick pay and PTO plan.
  • A fun and collaborative work environment where you can learn, grow, and make a real difference.
  • Opportunities for career growth and development, including training and coaching programs.
  • A commitment to diversity and inclusion, with Employee Resource and Affinity Groups and a focus on giving back to the community.


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