Mitigation Supervisor

3 weeks ago

Jacksonville, Florida, United States Paul Davis Company Owned Store Full time
Job Title: MitigationContents Supervisor

Job Summary:

We are seeking a highly skilled and experienced MitigationContents Supervisor to join our team at Paul Davis Company Owned Store. As a key member of our Emergency Services Department, you will be responsible for ensuring the growth and development of our mitigation business, department, and staff. This role requires strong leadership, coaching, and communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:

  • Management and delegation of Mitigation Department staff
  • Train and coach Mitigation Department staff and technicians
  • Conduct quarterly performance reviews with staff
  • Participate in the hiring process
  • Approve hourly employees' timecards on a weekly basis
  • Conduct monthly staff meetings
  • Responsible for Resource Management of the following:
    • Movement, care, and inventory of equipment in the warehouse and on job sites
    • Tracking of assets (equipment)
    • Dispatching of technicians
    • On-call schedule
    • Vehicle maintenance
    • Staffing needs
  • Complete scoping and data collection for Mitigation losses
  • Utilize MICA reporting and all other program software to improve our results
  • Review estimates written by estimators
  • Auditing of customer service complaints
  • Manage and exceed expectations for job profit
  • Ensure production meets the set Gross Profit goals
  • Monitor and address safety issues and practice safety practices including proper PPE
  • Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics
  • Marketing and sales of your company's services to current and potential client base, insurance carriers, and industry professionals
  • Drive Emergency Services Sales Division
  • Attend industry-related trainings
  • All other duties as assigned

Requirements:

  • High School Diploma or GED required
  • Two plus years' experience in a Management or Leadership role within the Restoration Industry
  • Working knowledge of MICA, RMS, and Water Mitigation tools
  • Experience with writing Emergency Services (Mitigation) estimates

Preferred Qualifications:

  • IICRC certifications

Work Environment:

The employee will be working indoors and outdoors. The employee will be exposed to air conditioning and heat. The employees will be exposed to normal noises throughout the office. The employee will be exposed to extreme heat and cold weather due to outdoor temperatures. The employee may be required to use a respirator for safety.

Travel:

This position will require up to 90% local travel to job sites (as needed).

Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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