Clinical Nutrition Services Manager

2 weeks ago


Los Angeles, California, United States Kaiser Permanente Full time
Job Summary:

In this senior-level position, you will oversee the planning, organization, and direction of high-quality, cost-effective in-patient and out-patient clinical nutritional services and feeding operations at Kaiser Permanente. Your expertise will ensure compliance with regulatory and budget requirements, while delivering exceptional patient care and satisfaction.

Key Responsibilities:
  • Develop and implement policies and procedures for area of responsibility, ensuring quality care and regulatory compliance.
  • Collaborate with professional staff, including physicians, nurse managers, and pharmacists, to ensure open communication and coordination of patient food services and nutritional care.
  • Lead strategic communications with vendors to ensure compliance with vendor agreements, regulatory standards, and patient satisfaction.
  • Manage food procurement, storage, and distribution, ensuring inventory levels are within established utilization levels and procurement costs remain within budget.
  • Contribute to emergency planning, developing workplans to ensure food supply, delivery, and services are maintained during times of crisis or emergency.
  • Serve customers and patients by monitoring team member interactions, addressing sensitive service recovery issues, and leading quality control initiatives to improve the care experience.
Requirements:
  • Registered Dietitian (CDR) certification.
  • Minimum one year of experience with PC-based tools, Microsoft Office applications, and Web-based applications.
  • Current SERVSAFE Manager certificate or a successfully completed sanitation course within the past year.
  • Associates degree in Management, Business Administration, Nutrition Science, Culinary Arts, or related field, and minimum four years of experience in food service or a directly related field, or minimum five years of experience in food/nutrition management or a directly related field.


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