Allentown Shift Manager

6 days ago


Bethlehem, Pennsylvania, United States Homewood Suites Allentown Bethlehem Full time
Job Description: As an Allentown Shift Manager, you will be responsible for overseeing the front desk operations during your assigned shift. This role requires strong leadership and communication skills, as well as the ability to work effectively with a team to provide exceptional service to our guests.

Key Responsibilities:
  • Supervise front desk staff and ensure that all tasks are completed in a timely and efficient manner
  • Maintain accurate records of guest stays, including check-in/check-out times and room numbers
  • Handle cash and credit transactions
  • Resolve guest complaints and concerns in a professional and courteous manner

Requirements:
  • High school diploma or equivalent required
  • Previous experience in a supervisory or management role preferred
  • Strong leadership and communication skills
  • Ability to work effectively with a team to provide exceptional service to our guests

Salary Range: $50,000 - $60,000 per year
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