Sales Order Coordinator Role

4 days ago


Columbus, Ohio, United States INEOS Composites Full time
Job Overview:
INEOS Composites is a global chemical business with a strong presence in the US market. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer service and ensuring timely order fulfillment. You will work closely with internal teams, including logistics and manufacturing, to meet customer demands and promote INEOS Composites products.

Responsibilities:
  • Receive and process customer orders, ensuring prompt delivery and accurate billing
  • Communicate effectively with customers, responding to inquiries and providing solutions to their needs
  • Maintain accurate customer profiles, including billing, shipping, and product information
  • Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction
  • Process and review invoices for accuracy and completeness
Requirements:
  • Bachelor's Degree in a relevant field
  • Previous experience in Customer Service or a related industry
  • Proficiency in SAP systems and MS Office applications
  • Excellent communication and problem-solving skills
Benefits:
  • Competitive salary range: $60,000 - $80,000 per year
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment


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