Order Coordinator Specialist
6 days ago
We are seeking an experienced Order Coordinator to join our team at Nesco Resource, LLC. This is a hybrid onsite opportunity where the candidate will work on a contract-to-hire basis.
Key Responsibilities
- The successful candidate will be responsible for submitting, processing, and completing wireless device and service orders across multiple web- and email-based platforms.
- They will adhere to our customer and client service level agreements (SLAs) while working as part of the Ordering Team.
- The role requires a high level of attentiveness, adaptability, and willingness to communicate frequently and effectively through different channels.
Essential Duties
- Monitor incoming requests for equipment or service related to mobile devices.
- Interpret requests and submit equipment or service orders to vendors.
- Utilize company-specific databases to record data about each order.
- Perform daily follow-up on existing orders to ensure that all requests are completed accurately and within a timely manner.
Minimum Qualifications
- A high school diploma or equivalent is required, with an associate's degree being beneficial.
- At least six months of experience with wireless communications is necessary.
- A general understanding of smartphone devices and services is also required.
This position offers a comprehensive benefits package, including a Minimum Essential Coverage (MEC) plan that encompasses Medical, Vision, Dental, 401K, and Employee Assistance Program (EAP) services.
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