Patient Services Representative
4 weeks ago
Patient Services Representative Role Overview
The Patient Services Representative reflects the mission, vision, and values of Northwestern Medicine, adhering to the organization's Code of Ethics and Corporate Compliance Program. This role ensures compliance with all relevant policies, procedures, and guidelines, as well as regulatory requirements. Key responsibilities include providing exceptional customer service, communicating effectively with patients and healthcare teams, and maintaining accurate records.
Key Responsibilities:
- Provide patient-centered care and support
- Communicate effectively with patients, families, and healthcare teams
- Maintain accurate and confidential patient records
- Ensure compliance with regulatory requirements and organizational policies
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of electronic medical records
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