Patient Access Specialist

4 weeks ago


Winfield, Illinois, United States Northwestern Memorial Healthcare Full time
Patient Access Specialist - Pediatrics Outpatient Center Full-Time

At Northwestern Medicine, we are committed to delivering exceptional patient care and service. As a Patient Access Specialist in our Pediatrics Outpatient Center, you will play a vital role in ensuring a smooth and efficient registration process for our patients and families.

Responsibilities:
  • Register patients in a timely and accurate manner, ensuring all necessary information is collected and documented.
  • Collect and verify patient demographic and insurance information, as well as obtain necessary signatures and consents.
  • Provide excellent customer service, responding to patient inquiries and resolving any issues or concerns in a professional and courteous manner.
  • Work collaboratively with other departments to ensure seamless communication and coordination of patient care.
  • Maintain accurate and up-to-date records, adhering to all relevant policies and procedures.
Requirements:
  • 1 year of customer service experience
  • High school diploma or equivalent
  • Strong computer aptitude and ability to navigate multiple systems
  • Excellent written and verbal communication skills
  • Typing skills 30 WPM
  • Ability to work independently with flexibility and attention to detail

We offer a competitive benefits package, including tuition reimbursement and loan forgiveness, 401(k) matching, and lifecycle benefits. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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