Theatre Operations Manager

3 weeks ago


San Jose, California, United States Kaizen Lab Inc. Full time
General Manager

About the Role:

The General Manager is responsible for providing an exceptional movie-going experience for our guests. This includes managing daily operations, staffing, scheduling, and financial performance. The ideal candidate will have a passion for movies and a strong background in theatre management.

Key Responsibilities:

  • Manage theatre operations, including projection, computer systems, and food and beverage services.
  • Lead and develop a team of staff to achieve company goals.
  • Coach and train staff to provide excellent customer service.
  • Assist in the on-boarding process of interviewing and hiring staff.
  • Be an expert in all areas of operations to provide coverage and assistance as needed.
  • Attend managerial calls to update the owner and Area Managers on theatre activities.
  • Maintain a well-maintained environment for guests and crew.
  • Maintain theatre inventory and supply orders.

Requirements:

  • High School diploma or equivalent required; undergraduate degree in hospitality or restaurant management preferred.
  • Progressive growth and management experience in high-volume theatre, retail, or restaurant operations or other related management experience.
  • Ability to learn all theatre functions, including projection, computer systems, and food and beverage operations.
  • Demonstrate team management, training, problem-solving, and coaching skills.
  • Effective written and oral communication skills.
  • Demonstrate organization and multi-project time management.
  • Ability to present a calm demeanor to deter others from engaging in disruptive conduct.
  • Flexible availability, including evenings, weekends, and major holidays.

Physical and Environmental Work Conditions:

  • This position requires frequent lifting and/or carrying up to 10 pounds and occasional lifting and moving up to 50 pounds.
  • This position requires bending, lifting, and reaching repeatedly, as well as sitting or standing for long periods of time.

Equal Opportunity Employer: CineLux Theatres is an equal opportunity employer and welcomes applications from diverse candidates.



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