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Court Operations Manager

2 months ago


Phoenix, Arizona, United States Maricopa County, AZ Full time
About the Position

We are seeking a highly skilled and experienced Court Operations Supervisor to oversee the operation and administrative functions of a particular area relating to various aspects of the court record for the Clerk of the Superior Court.

Key Responsibilities
  • Oversee the operations of a designated judicial function of the Clerk's Office, including document and exhibit processing, customer service counters, electronic document management, and/or child support responsibilities.
  • Provide direct supervision for up to 25 employees, including hiring processing, interviewing, progressive discipline, performance management, payroll processing, employee training, cross training, monitoring of daily workflow, and staff coverage.
  • Perform administrative tasks associated with the operation of a judicial function, including collecting statistical data, preparing detailed monthly reports.
  • Oversee and assist staff with extensive customer and/or case-type research; coordinate equipment maintenance schedule; ensure a clean, organized, safe work environment.
  • Represent the Clerk's Office in meetings with judiciary, court staff, internal and external departments, and agencies.
  • Participate in organizational projects as well as identify and implement process enhancements and departmental procedures intended to improve service.
  • Provide the highest level of service to internal and external customers.
Working Conditions

This is a high-volume, fast-paced office setting with frequent stressful situations and extended periods of sitting while completing computer activities. Ability to travel to and from job-related locations during a scheduled workday, subject to County policies regarding the use of County vehicles or private vehicles used on County business. Valid Arizona driver's license is required upon hire. Ability to frequently ascend and descend 1-3 steps to the designated work area, with or without accommodation. Ability to lift boxes or other items up to 20 pounds and carry, push, or pull from one courthouse to another.