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Pharmaceutical Operations Manager

2 months ago


El Paso, Texas, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and experienced Pharmaceutical Operations Manager to join our team at Sam's Club. As a key member of our pharmacy department, you will be responsible for overseeing the daily operations of our pharmacy, ensuring that our members receive exceptional service and care.

Key Responsibilities
  • Provide Comprehensive Patient Care: Process and accurately dispense prescription orders, administer immunizations, and counsel members on health care and prescription medication needs.
  • Drive Sales and Profit: Ensure effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, and developing and maintaining cross-functional relationships.
  • Model Excellent Member Service: Provide direction and guidance to associates on proper member service approaches and techniques to ensure member needs, complaints, and issues are successfully resolved within company guidelines and standards.
  • Oversee Community Outreach Programs: Implement and participate in community outreach programs and encourage associates to serve as good members of the community.
  • Ensure Compliance and Quality: Analyze and interpret reports, implement and monitor loss prevention and safety controls, oversee safety, operational, and quality assurance reviews, develop and implement action plans, and provide direction and guidance on executing company programs and strategic initiatives.
  • Develop and Lead Associates: Select, train, mentor, assign duties, provide performance feedback, provide recognition, and ensure diversity awareness to develop and lead a high-performing team.
Requirements
  • Education: Bachelor's degree in Pharmacy or PharmD degree or equivalent FPGEC (NABP).
  • Experience: Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).
  • License: Pharmacy license (by job entry date).