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Customer Experience Specialist
2 months ago
**About the Role**
As a Customer Experience Specialist at Best Buy, you will be the face of our company for every customer who visits our stores. Your passion for technology and customer service will shine through as you help customers find the right solutions to fit their needs.
**Key Responsibilities**
\u2022 Greet and engage with customers in a warm and friendly manner.
\u2022 Use your knowledge and expertise to recommend products and services that meet customers\u2019 current and future needs.
\u2022 Serve as a brand ambassador by bringing your love and passion for Best Buy and technology together in service of our customers.
\u2022 Assist customers with sales orders, returns, and exchanges.
\u2022 Apply your knowledge and expertise through ongoing learning and self-development.
\u2022 Utilize available tools to stay current on skills and promotional initiatives.
\u2022 Help execute profitable growth through critical business drive times while supporting our customer obsession.
\u2022 Maintain merchandising and ensure your department is clean and well-stocked.
\u2022 Work in cooperation with your supervisor and associates in other departments.
**What We Offer**
\u2022 A fast-paced, team-oriented work environment.
\u2022 A flexible schedule that matches your availability (weekends, nights, holidays, etc.).
\u2022 Opportunities for ongoing learning and self-development.
\u2022 A generous employee discount.
\u2022 Medical, dental, paid time off, and other benefits.
\u2022 A commitment to diversity, equity, and inclusion.
\u2022 A chance to be part of a company that is passionate about making a difference in the lives of our customers and employees.
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