Food and Beverage Operations Manager

1 week ago


Bartlett, New Hampshire, United States Hay Creek Hotels Full time
Job Overview

The Grand Summit Hotel at Attitash, managed by Hay Creek Hotels, is seeking a highly motivated and customer-focused Food and Beverage Director to lead our team of professionals. As the only ski-in, ski-out access on Attitash Mountain, the hotel offers 143 guest rooms, suites, and fully equipped studios with resort-condo amenities including outdoor heated pool and fitness center, reading and game rooms, dining outlets, and meeting space.

Key Responsibilities
  • Manage the day-to-day operations of the food and beverage department, including staff supervision, budgeting, and inventory management.
  • Develop and implement strategies to enhance the guest experience and increase revenue.
  • Collaborate with the General Manager to achieve business objectives and improve operational efficiency.
  • Lead a team of service staff, including hiring, training, coaching, and performance evaluations.
  • Build and maintain relationships with clients and guests to provide exceptional service and ensure repeat business.
  • Oversee the employment process, including recruitment, interviews, and staff development.
  • Manage employee relations, including communication, coaching, and conflict resolution.
  • Work closely with the F&B team to ensure seamless service delivery and high-quality food and beverage offerings.
  • Manage budgets, scheduling, forecasting, and inventory control for all F&B departments.
  • Ensure compliance with health, safety, and security regulations, as well as company policies and procedures.
Benefits

Hay Creek Hotels offers a comprehensive benefits package, including:

  • Competitive salary and benefits package
  • Complimentary meals and parking
  • Employee and friends & family lodging discounts
  • Discounts at property partners and industry suppliers
  • 50% discount on dining at HCH properties
  • Industry discounts through Working Advantage
  • Supportive work environment and opportunities for career advancement


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