Facilities Operations Specialist

3 days ago


Charlotte, North Carolina, United States Charter Communications Full time
Job Summary

This position is responsible for overseeing staff and/or vendor activities related to facility operations and performance oversight, preventive, predictive, and corrective maintenance, property asset lifecycle replacement, and other facility and site operations planning and oversight efforts.

Key Responsibilities
  • Manage or support budgeting, planning, construction, purchasing, maintenance, and/or alteration of existing equipment, furniture, building, and grounds.
  • Interact with departmental managers, on-site staff, other Services, IT, and Physical Security partners and outsourced vendors.
  • Apply knowledge of the job and company policies and principles to complete a wide range of tasks and achieve departmental plans, goals, and objectives.
  • Oversee the development and management of assigned facility capital and expense budget and supplies information for use in forecasting capital improvement planning.
  • Oversee/performs and records all preventive maintenance and inspections to ensure proper performance and quality standards for operational continuity of equipment and critical systems.
  • Implement and enforce all company policies and procedures to ensure health, safety, and code compliance.
  • Manage facility emergency procedures, training, and coordination of on-site fire drills.
  • Bid, negotiate, contract, and manage all assigned vendor services as required to operate the facility at an agreed-upon standard while pursuing programs to reduce short- and long-term operating costs.
  • Manage assigned facility administrative services, which may include reception/switchboard, mailroom, conference rooms, break room, and Employee Services for execution of order, delivery, and stock of supplies; receipt and distribution of mail; and conference/meeting room services and event planning.
  • Manage and resolve on-site staff and employee issues, concerns, and requests as it relates to facilities.
  • Plan, budget, schedule, and coordinate assigned facility modifications and furniture and equipment moves, including estimates, proposals, layouts, contracts/agreements, and labor/material requirements.
  • Collaborate with the Physical Security regarding physical security equipment maintenance and/or replacement, on-site security services, emergency preparedness, and key management per established standards.
Requirements
  • Ability to read, write, speak, and understand English.
  • Advanced customer service skills.
  • Advanced ability to communicate orally and in writing in a clear and straightforward manner.
  • Advanced ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Advanced ability to translate complex data into simple terms.
  • Ability to prioritize and organize effectively.
  • Ability to show judgment and initiative to accomplish job duties.
  • Ability to develop strong working relationships with peers and vendors.
  • Ability to work independently.
  • Demonstrated advanced knowledge of facility management, including facility and maintenance operations, construction management, and building commissioning.
  • Strong knowledge and proven experience in budgeting and capital expenditures.
  • Strong knowledge of systems controls and Building Automation System.
  • Strong knowledge of power generation equipment, switch gear, and uninterruptable power.
  • Strong knowledge of plumbing, electrical, HVAC, fire, and life safety equipment maintenance, troubleshooting, and repairs.
  • Strong vendor management experience.
  • Strong word processing, spreadsheet, and facility management software skills.
Education and Experience
  • High School Degree or equivalent work experience.
  • Associates Degree in technical or hospitality field preferred.
  • Facility Management or Hospitality Management certification or successful completion of a recognized curriculum related to the same is preferred.
  • Mechanical, electrical, and/or contractor's license is a plus.
  • Facility, property, or hospitality management experience 5+ years.
  • Mechanical, Electrical, and Plumbing system experience 3 years.
  • Mission critical facility experience preferred.
  • Meeting and Event Management experience preferred.


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