Benefits Administrator

3 weeks ago

Texarkana, Texas, United States FTI Consulting Full time
About the Role

The Benefits Analyst plays a critical role in managing and overseeing FTI's benefit programs, with a significant focus on leave of absence administration. This position is responsible for the comprehensive management of leave cases from start to finish, ensuring seamless coordination between the employee, HR partners, third-party administrators (when applicable), employee relations, legal, and payroll teams.

Key Responsibilities
  • Coordinating with FTI's benefit vendor partners to ensure effective benefit plan delivery, implementing new programs, and resolving any issues that arise.
  • Assisting in the development and execution of employee communication plans, working closely with vendor partners and consultants.
  • Ensuring compliance with FTI benefit plan documents, contracts, and company policies, as well as adhering to ERISA, DOL, IRS, ADA, FMLA, and other local, state, and federal regulations.
Benefits Administration
  • Administration of all benefits plans to include data coordination, quality checks and correction, as needed, by external vendor partners.
  • Contribute to the execution of the annual open enrollment process.
  • As needed, advise on approvals of necessary documents related to qualified status changes initiated by employees which have been provided to the Global HR Service Center for review.
  • Perform employee benefit premium payroll deduction reconciliations, as needed.
  • Monitor weekly 401(k) loan files from FTI's vendor to ensure FTI's payroll system has appropriately set-up or stopped deductions; take corrective actions when needed.
  • Monitor 401(k) employee eligibility status for potential errors and take corrective action when needed.
  • Provide the necessary data reports to assist in sending employee reminder communications (e.g., FSA year-end) or other benefit notifications.
  • Review and investigate employee benefit issues.
  • Manage the annual 401(k) catch-up contribution opt-out process and notifications.
  • Handle all special enrollments or special enrollment groups where high touch is required.
  • Handle all QDROs, QMCSOs, and any other unique claim or distribution arrangement. Effectively engage the related vendor partners and their special service teams where applicable.
  • Assist in managing all Canadian benefit programs including the billing analysis, enrollment, vacation accrual reporting, quarterly retirement contribution reminders, etc.
  • Prepare and report the quarterly San Francisco Health Care Ordinance processing.
  • Complete payroll reconciliation reports for HSA, FSA and Commuter benefits.
Data Analytics
  • Build, update and maintain benefit data reports.
  • Analyze data for anomalies and trends; take corrective action, as needed.
Leave Management Process and Case Coordination
  • Liaison with third party leave administration vendors to maintain U.S. and Canadian leave programs to include but not limited to disability, maternity leave, and parental leave.
  • Manage and advise on benefits tracking, time entry, and leave payouts. Coordinate with employees and their managers and HR team. Provide the necessary reports to payroll.
  • Effectively interpret and seek guidance, as needed, related to FMLA and ADA implications regarding leaves of absences and disabilities.
  • Maintain all leave tracking reports and ensure proper status updates occur with FTI's vendor partners.
  • Assist in the implementation of new state disability and paid leave programs.
Benefits Communication
  • Collaborate with the Senior Benefits Manager to communicate benefit programs, including onboarding new hires, annual enrollment and plan changes.
Compliance
  • Maintain all legal documentation to be in compliance with company policies and local, state, and federal government regulations.
  • Assist, as needed, with data collection for the IRS Form 5500 preparation and related audits 401(k) and any disclosure reporting requirements.
  • Prepare and submit OSHA reports as needed and support any Workers' Compensation Reporting.
  • Ensure and support compliance with various local, state, and federal statutes, as required.
Policies and Practices Administration
  • Serve as a resource to Human Resources employees with understanding benefit programs and policies.
  • Partner with the Global HR Solutions Center to provide guidance on escalated benefit questions.
  • Document and maintain administrative procedures (SOPs) for assigned benefits processes. Periodically review assigned processes for improvements and efficiencies.
Special Projects
  • Assist with vendor RFP processes.
  • Ad hoc analyses and reporting.
  • Participate in the development of department goals and objectives.
  • Perform other duties and special projects as assigned.
About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries and territories, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World's Best Management Consulting Firms by Forbes. For more information, visit https://www.fticonsulting.com/ and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications.

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