MPI Houston Industrial Sales Representative

4 weeks ago


Houston, Texas, United States McWane Full time

Job Summary

The Industrial Inside Sales Representative provides exceptional customer support to internal and external customers while maintaining a deep understanding of the market and customer needs. This role is responsible for communicating with customers and sales representatives to represent the company and obtain orders, advising customers on product availability, pricing, and terms, and providing accurate estimates and quotations based on customer requests.

Key Responsibilities

  • Communicate with customers and sales representatives to represent the company and obtain orders
  • Advise customers on product availability, pricing, and terms
  • Provide accurate estimates and quotations based on customer requests
  • Coordinate with other departments to quote lead times and delivery dates for products
  • Process customer requests, including orders, return material authorizations, and credit requests
  • Follow up with other departments to ensure delivery dates are met and communicate delayed shipments to customers
  • Resolve problems with shipments or invoicing and coordinate with production, engineering, and accounting departments as needed

Requirements

  • Bachelor's degree from an accredited institution or equivalent experience
  • Experience working in a mechanical or industrial related industry
  • Good mechanical aptitude to understand product applications at the end-user level
  • Proficient in Microsoft Office applications, particularly Outlook, Word, and Excel
  • Strong interpersonal and communication skills to effectively interact with customers, subordinates, and management
  • Ability to maintain a positive attitude under stress

Preferred Qualifications

  • Microsoft D365 experience
  • 3 years inside sales or customer service experience
  • Experience in the valve market

About McWane

McWane is a leading manufacturer of water treatment and fire protection products, and we are committed to providing exceptional customer service and support. We are an equal opportunity employer and welcome applications from diverse candidates.



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