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Breakfast Attendant

2 months ago

Bloomington Indiana, United States Springhill Suites Bloomington Full time
Job Summary:

$13 per hour Must have Saturday and Sunday availability. The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Responsibilities:
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Service guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner; ascertain which services could enhance the guests' stay.
  • Greet and seat guests at appropriate tables in a timely manner.
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Clear, clean, and reset tables/hotel spaces per client request or management instruction.
  • Ensuring that bar food and service areas are stocked, organized, clean, and neat and all side work is complete each shift.
  • Accommodate any special requests made by a guest or offer appropriate alternatives.
  • Communicate with all departments regarding in-house VIPs and any special requests/needs.
  • Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine, restocking dishes, glassware, utensils, pots, and pans or other necessary equipment, sweeping and mopping floors, washing work tables, walls, refrigerators, and meat blocks, moving trash and garbage to designated areas.
  • Ability to answer the telephone according to standards.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Carry out cashiering functions in closing checks and end of shift paperwork.
  • Perform opening and closing procedures and side work duties according to station rotation assignment.
  • Answer questions about the hotel, the hotel-brand standards, guest expectations, the unique characteristics of the hotel, local area attractions, and things to do.
  • Perform any other duties or attend meetings as requested by management.
Property Details:

Our stylish hotel in Bloomington, IN is just two blocks from the square and a short walk from Indiana University, ideal for football and basketball fans, potential students and visiting family members alike.

The shops, bars, and restaurants of Kirkwood Avenue are a 10-minute stroll away, and Bluebird Nightclub, one of the area's top concert venues, is right around the corner.

After a restful night in spacious suites featuring stylish decor and high-tech amenities, guests can take advantage of our free hot breakfast, and come back at night for a cocktail or beer at our full-service bar.

Guests can keep up with their workout routine in our modern fitness center, and get refreshed and revitalized in our indoor swimming pool.

Our Bloomington hotel also offers three flexible event rooms for memorable social gatherings and productive corporate events.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels.

Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Benefits:
  • After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan