Complimentary AM Breakfast Attendant

1 week ago

Bloomington, United States Aimbridge Hospitality Full time
Job Summary

The Complimentary AM Breakfast Attendant is responsible for delivering exceptional service to guests in a timely and courteous manner within the complimentary breakfast area of a hotel. This role requires a strong understanding of hotel-brand standards, guest expectations, and the unique characteristics of the hotel and local area.

Responsibilities
  • Provide high-quality service to guests, ensuring their needs are met and exceeded.
  • Maintain a clean and organized breakfast area, adhering to hotel standards.
  • Prepare and serve food and beverages, including specialty coffee and tea drinks, specialty cocktails, and other beverage requests.
  • Handle cash and credit transactions accurately and efficiently.
  • Respond to guest inquiries and resolve any issues in a professional and courteous manner.
  • Work effectively in a team environment, providing support and assistance to colleagues as needed.
  • Meet or exceed hotel standards for quality, cleanliness, and guest satisfaction.
Requirements
  • High school diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course, such as TIPS, as required by property.
  • Must be able to obtain and provide Food Handlers card as required by city/county/state.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to handle stressful situations in a calm and professional manner.
Benefits
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Comprehensive training program.
  • Uniforms and equipment provided.
  • Discounts on hotel services and amenities.

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