Customer Service Representative

2 weeks ago


Encinitas, California, United States Remington Full time

Overview:

Remington is a reputable hotel chain committed to delivering exceptional guest experiences. We are seeking a diligent Customer Service Representative to join our Front Desk Team.

About the Role:

The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service.

Responsibilities:

  • Process check-ins and check-outs while maintaining a high level of professionalism and courtesy.
  • Handle cash transactions and manage cash handling procedures.
  • Develop a comprehensive understanding of hotel policies, including cancellation and relocation procedures.
  • Maintain accuracy and efficiency when processing charges and managing reservations.

Requirements:

  • Exhibit strong teamwork and problem-solving skills.
  • Be available to work flexible schedules, including evenings, weekends, and holidays.
  • Adhere to company policies and procedures while prioritizing guest satisfaction.

Salary Information: This position offers a competitive hourly rate of $18.50.



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