Patient Access Associate

6 days ago


Doral, Florida, United States University of Miami Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Access Associate to join our team at the University of Miami. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services to our patients and families.

Key Responsibilities
  • Provide a warm and welcoming experience for patients and families, ensuring a positive first impression of our healthcare facility.
  • Assist patients with check-in and check-out processes, including verifying patient information and obtaining necessary documentation.
  • Communicate effectively with patients, families, and healthcare team members to ensure seamless care coordination.
  • Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
  • Participate in quality improvement initiatives to enhance patient satisfaction and experience.
Requirements
  • High school diploma or equivalent required.
  • Customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

The University of Miami offers a competitive salary and a comprehensive benefits package, including medical, dental, and tuition remission. As a member of our team, you will have the opportunity to work with a diverse group of healthcare professionals and contribute to the delivery of exceptional patient care.

UHealth-University of Miami Health System is a leading academic medical center, providing innovative and compassionate care to our patients and families. We are committed to excellence in patient care, education, and research, and we are seeking talented individuals like you to join our team.



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