Senior Project Manager

5 days ago

Medina, Ohio, United States BS&A Full time
Job Overview

We are seeking an experienced and motivated Senior Project Manager to join our growing team at BS&A Software. As a key member of our Implementation team, you will have the opportunity to shape and establish our project management practices from the ground up, ensuring a scalable approach as the company grows.

The successful candidate will be responsible for overseeing the successful planning, execution, monitoring, control, and go-live of new software implementation projects with government customers. You will work closely with government customers to gather business requirements, define project scope, and set clear and achievable project objectives.

Key Responsibilities:
  • Help architect end-to-end project management in customer onboarding, creating and establishing project management protocols and best practices from scratch.
  • Oversee all aspects of software implementation projects, from initiation through deployment, ensuring they are completed on time, within scope, and within budget.
  • Coordinate with government customers to gather business requirements, define project scope, and set clear and achievable project objectives.
  • Develop comprehensive project plans involving all relevant stakeholders and ensuring technical feasibility and identify & monitor KPIs to track performance of projects.
  • Develop and provide executive-level presentations to include status updates, decision briefs, and planning recommendations.
  • Monitor and report on project progress regularly, addressing potential issues or risks, and suggesting mitigation strategies when necessary.
  • Foster positive relationships with government customers and stakeholders, ensuring open communication and setting expectations properly.
  • Ensure that all customer requirements are met, leading to successful acceptance and adoption of BS&A's software.
  • Coordinate training for clients and their staff to ensure effective use of our technology.
  • Continually evaluate projects to ensure they are meeting company standards and preparing detailed progress reports for the management team.
  • Continuously aware of the delivery work in which BS&A is engaged, and able to collaborate with different functions within Customer Operations and with Account Executives to drive go-lives without delays and slippage.
Qualifications:
  • Bachelor's Degree
  • Proven experience (5+ years) as a Project Manager or similar role, preferably in a SaaS environment (GovTech experience ideal but not necessary), with demonstrable success in setting up project management functions from scratch.
  • Knowledge of all project aspects, including project initiation, planning, development, risk and budget management, execution and delivery.
  • Excellent understanding of project management principles, with PMP or equivalent certification preferred.
  • Excellent organizational, leadership, decision-making, and communication skills.
  • Proficient in setting up & managing project management software tools.
  • Ability to manage multiple stakeholders and balance competing priorities.
  • Problem-solving and conflict-resolution ability.
  • Proven ability to work independently and as part of a team; capable of effectively interacting with technical team members.
  • Prior usage of and familiarity with a PSA tool.
What We Offer:
  • This Role has the ability to be Remote
  • Competitive pay
  • Health Insurance – BCBS of Michigan – Employer-paid premium
  • Health Savings Plan – Employer contributes 75%
  • Dental Insurance – Employer-paid premium
  • Vision Insurance – Employer-paid premium
  • Retirement – 401(k) – Employer-paid
  • Retirement – 401(k) – Employer matches 50% of team member contribution
  • Paid Parental Leave
  • Disability Insurance – Employer-paid premium
  • Life Insurance – Employer-paid premium
  • Generous PTO and Holiday Time
  • Company-sponsored events

BS&A Software uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.

BS&A Software provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. BS&A Software complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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