Benefits Programs Specialist
4 days ago
We are seeking a highly skilled and customer-focused Benefits Programs Specialist to join our team at the State of Vermont. As a key member of our Benefits Service Center, you will play a critical role in determining eligibility for Vermonters for state and federally funded programs.
Key Responsibilities- Determine eligibility for Vermonters for state and federally funded programs using multiple platforms and call center technology.
- Provide exceptional customer service to applicants, responding to their inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to ensure accurate and efficient processing of applications.
- Stay up-to-date on program requirements and changes, ensuring compliance with regulations and policies.
- Participate in ongoing training and professional development to enhance skills and knowledge.
- Three (3) years or more of experience in a customer service environment, including regular use of computer programs and clerical work and data entry.
- OR Bachelor's degree in a human service or financial field.
- OR One (1) year or more of experience as a Benefits Programs Specialist Trainee.
- A competitive salary and benefits package, including 80% state-paid medical premium and a dental plan at no cost for employees and their families.
- A generous leave plan and 11 paid holidays each year.
- State Paid Family and Medical Leave Insurance (FMLI).
- Two ways to save for your retirement: a state-defined benefit pension plan and a deferred compensation 457(b) plan.
- Tuition Reimbursement.
- Flexible spending healthcare and childcare reimbursement accounts.
- Low-cost group life insurance.
- Incentive-based Wellness Program.
- Qualified Employer for Public Service Student Loan Forgiveness Program.
The State of Vermont is an equal opportunity employer, committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. We do not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.
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Financial Professional
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Financial Professional
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Financial Professional
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