Dermatology Practice Assistant

7 days ago


Santa Rosa, California, United States Redwood Empire Dermatology Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Redwood Empire Dermatology. As a Medical Office Coordinator, you will play a critical role in ensuring the smooth operation of our dermatology practice.

Key Responsibilities
  • Patient Check-in/Check-out: Greet patients, verify demographic information, and check patients in/out in a timely and efficient manner.
  • Medical Records Management: Accurately enter patient demographics, scan documents, and maintain accurate and up-to-date medical records.
  • Insurance and Billing: Verify insurance coverage, collect co-pays, and balances from patients, and submit prior authorizations for procedures.
  • Scheduling and Appointments: Schedule new and follow-up appointments, and ensure that patients are seen in a timely manner.
  • Customer Service: Provide exceptional customer service to patients, answering their questions and addressing their concerns in a professional and courteous manner.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Strong customer service experience required, with medical administration experience preferred.
  • Skills: Excellent communication and organizational skills, with the ability to multitask and work in a fast-paced environment.
What We Offer
  • Competitive Pay: Pay starts at $22.00 per hour, with increases based on experience.
  • Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
Equal Employment Opportunity

Redwood Empire Dermatology is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any type, and we are committed to creating a work environment that is free from bias and harassment.



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