Experienced Customer Care Agent

2 weeks ago


Clarksville, Tennessee, United States 1st Franklin Financial Full time
Position Overview:
Join the team at 1st Franklin Financial as a Senior Client Support Specialist.

Compensation:
$16.00 to $18.00 per hour

Role Summary:
This role utilizes exceptional interpersonal abilities and comprehensive business acumen to effectively address the needs of our clients. The Senior Client Support Specialist collaborates closely with various departments to enhance customer satisfaction and deliver outstanding service.

Key Responsibilities:
1. Engage with clients to understand their inquiries and provide tailored solutions.
2. Work alongside the Customer Service team to ensure seamless communication and service delivery.
3. Utilize problem-solving skills to resolve customer issues efficiently.
4. Maintain a thorough understanding of company products and services to assist clients effectively.

Qualifications:
Ideal candidates will possess strong communication skills, a customer-centric mindset, and the ability to thrive in a dynamic environment. Experience in customer service or related fields is preferred.

We look forward to welcoming dedicated professionals to our team who are committed to enhancing the customer experience.

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