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Customer Service Representative

2 months ago

Clarksville, Tennessee, United States Pet Palace Full time
About Pet Palace

We are a professional pet boarding/daycare/grooming facility that takes pride in our jobs and loves dogs. We are a fun team that truly cares about our employees and wants to see everyone grow.

Job Summary

We are seeking a caring and enthusiastic individual to join our team as a Front Desk Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service, communicating with clients, and ensuring the smooth operation of our facility.

Responsibilities
  • Customer Service: Communicate with clients in a friendly and professional manner, answering phones, scheduling appointments and reservations, and providing excellent customer service skills.
  • Pet Care: Be attentive to client and pet needs, check-in and out clients, process payment transactions, and keep the lobby and groom areas clean and tidy.
  • Administrative Tasks: Relay information to/from clients to groomers, staff, and/or management, and perform other administrative tasks as needed.
Requirements
  • Animal Lover: You must be an animal lover and have a passion for providing exceptional care to our furry friends.
  • Outgoing and Quick Learner: You should be outgoing, quick to learn, and able to adapt to our fast-paced environment.
  • Responsibility and Reliability: You must be responsible and reliable, with a strong work ethic and ability to manage time effectively.
  • Physical Demands: You should be able to lift/move up to 60 lbs and have dependable transportation.
Benefits
  • Employee Discount: Enjoy discounts on our services and products.
  • Monthly Tips: Receive monthly tips for your hard work and dedication.
  • Flexible Schedule: Enjoy a flexible schedule that allows you to balance work and personal life.