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Restaurant Operations Manager

2 months ago

Hermitage, United States Penn Station East Coast Subs Full time
Job Description

Penn Station East Coast Subs is seeking a highly motivated and experienced General Manager to lead our restaurant operations. As a key member of our management team, you will be responsible for the overall performance and success of our store.

Key Responsibilities:
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing staff, inventory, and customer service.
  • Staff Management: Hire, train, and develop a high-performing team of employees, ensuring they have the skills and knowledge to provide excellent customer service.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
  • Customer Service: Ensure that every customer has an exceptional experience, responding to feedback and concerns in a timely and professional manner.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that the restaurant is always stocked and ready to serve.
  • Store Maintenance: Ensure that the restaurant is clean, safe, and well-maintained, including performing regular maintenance and repairs.
Requirements:
  • Leadership Experience: Proven experience in a leadership role, with a track record of success in managing teams and driving results.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with employees, customers, and vendors.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Organizational Skills: Excellent organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: Proficiency in point-of-sale systems, inventory management software, and other restaurant management tools.
Benefits:
  • Competitive Salary: A competitive salary and benefits package, including health and dental insurance.
  • Profit Sharing: A monthly share of profits, with no cap.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth, including training and development programs.