Alpha Account Services Client Implementation Lead, Vice President

4 weeks ago


Berwyn, Illinois, United States State Street Full time
About the Role

State Street is seeking a seasoned professional to lead client implementation efforts for our Alpha Account Services team. As a Strategic Client Implementation Manager, Senior Vice President, you will be responsible for providing expert guidance to clients on current and future state Alpha F2B operating models.

Key Responsibilities
  • Develop and maintain in-depth knowledge of the STT F2B product offering to perform subject matter expert activities, consultancy, implementation configuration, and demonstrations.
  • Collaborate with stakeholders to establish and document implementation requirements specific to in-scope services, develop use cases to document requirements, and maintain an excellent working knowledge of the STT F2B product offering.
  • Perform ongoing business requirements analysis to align project expectations and analyze and document any derivation, workflow, and enrichment required for the solution.
  • Support testing activities and immediate post-production transition with the support of test plan development and test scripts.
  • Lead individual client implementation efforts specializing in Front and Middle Office Account Configuration and Maintenance.
  • Identify and drive forward on-going enhancements to scope of services as needed.
  • Play a lead client-facing role in requirement gathering, development, definition, and controlling of technical standards and methodologies.
  • Apply functional business knowledge to system roadmap and be part of agreeing future enhancements/development activities.
  • Play a leading role in contributing input on product offerings and responsible for problem-solving and issue resolution as they arise.
  • Independently compile, analyze, and interpret information related to complex business processing.
  • Ensure clear, complete, and accurate documentation of user requirements and functional features.
  • Serve as a liaison between Alpha's clients, business users, and various IT development and testing teams.
  • Document project requirements using clear, concise language, consistent with the appropriate methodologies.
  • Collaborate with other team members to share best practices, raise issues, develop consistent global processes.
  • Create common and shared standards across peer groups by implementing best practices.
  • Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role.
  • Run meetings/workshops to explain and walk through business requirements.
Requirements
  • Demonstrated excellence in business writing, development of business process flow diagrams, making comparisons regarding current and future processes, and effective communication.
  • Ability to analyze entity-relationship diagrams and logical data models to validate design against requirements.
  • Ability to write SQL code for strong data analysis through queries, data profiling, and data validation exercises.
  • Familiarity with financial reporting, business intelligence, and data warehousing principles.
  • Understanding of BI/reporting tool architecture, functions, and features.
  • Excellent oral and written communication skills for diverse audiences with excellent facilitation.
Education and Qualifications
  • Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field of study.
  • 15+ years' experience in data analysis or client reporting.


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