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Patient Service Specialist
4 weeks ago
Concentra is seeking a highly skilled Patient Service Specialist to join our team. As a key member of our patient care team, you will be responsible for providing exceptional care to our patients and ensuring a welcoming and respectful experience.
Key Responsibilities- Greet patients and visitors, communicate wait times, and direct them accordingly
- Obtain authorization, check in patients, and explain required forms
- Answer incoming telephone lines, direct callers, and contact patients regarding appointment reminders
- Check out patients, distribute records, and maintain inventory of office supplies
- Manage dissemination of paperwork, follow HIPAA guidelines, and attend center staff meetings
- High School Diploma or GED
- 6 months to 1 year of job-related experience
- Working knowledge of state-specific occupational medicine requirements
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off & Extended Illness Days Offered
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
We are an Equal Opportunity Employer, including disability/veterans. Please contact us to request accommodation.