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Patient Service Specialist

4 weeks ago


Detroit, Michigan, United States Concentra Full time
Job Summary

Concentra is seeking a highly skilled Patient Service Specialist to join our team. As a key member of our patient care team, you will be responsible for providing exceptional care to our patients and ensuring a welcoming and respectful experience.

Key Responsibilities
  • Greet patients and visitors, communicate wait times, and direct them accordingly
  • Obtain authorization, check in patients, and explain required forms
  • Answer incoming telephone lines, direct callers, and contact patients regarding appointment reminders
  • Check out patients, distribute records, and maintain inventory of office supplies
  • Manage dissemination of paperwork, follow HIPAA guidelines, and attend center staff meetings
Requirements
  • High School Diploma or GED
  • 6 months to 1 year of job-related experience
  • Working knowledge of state-specific occupational medicine requirements
What We Offer
  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off & Extended Illness Days Offered
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

We are an Equal Opportunity Employer, including disability/veterans. Please contact us to request accommodation.