Quality Assurance Manager

6 hours ago

Sussex, Wisconsin, United States Dynamic Ratings Full time
Quality Assurance Manager

Dynamic Ratings is seeking a highly skilled Quality Assurance Manager to join our management team. As a key member of our team, you will be responsible for ensuring the highest standards of process and product quality within our company.

Key Responsibilities:
  • Integrated Management System (IMS) Administration: Develop, implement, and maintain our Integrated Management System in compliance with industry standards and regulatory requirements.
  • Product Quality: Oversee all aspects of product quality, from raw materials through to finished goods, ensuring that products meet or exceed customer specifications and regulatory requirements.
  • Process Quality: Monitor and evaluate production processes to ensure consistency and compliance with established standards, identifying areas for process improvement and working with cross-functional teams to implement solutions.
  • Auditing and Compliance: Conduct regular internal audits of processes and products to ensure compliance with QMS, industry standards, and customer requirements, leading external audits and ensuring successful certification and recertification.
  • Continuous Improvement: Lead continuous improvement initiatives focused on enhancing product quality, process efficiency, and customer satisfaction, utilizing quality tools and methodologies (e.g., Six Sigma, Lean) to identify and eliminate waste, reduce variability, and improve overall quality.
  • Root Cause Analysis: Investigate and analyze quality issues, non-conformances, and customer complaints, performing root cause analysis and implementing corrective and preventive actions to resolve issues and prevent recurrence.
  • Supplier Quality Management: Collaborate with the procurement team to evaluate and qualify suppliers, ensuring that all incoming materials meet our quality standards, conducting supplier audits and working with suppliers to resolve quality issues.
  • Training and Development: Provide training and support to staff on quality standards, procedures, and best practices, fostering a culture of quality awareness and continuous improvement throughout the organization.
  • Reporting and Documentation: Prepare and present reports on quality performance, audit results, non-conformances, and improvement initiatives to senior management, maintaining accurate and up-to-date documentation related to quality processes and products.

The ideal candidate will be a detail-oriented problem solver with strong analytical skills, knowledgeable in quality management systems, industry standards, and regulatory requirements, and proficient in quality tools and methodologies (e.g., Six Sigma, Lean, Root Cause Analysis). Strong leadership and team management skills are crucial to success in this role, along with excellent communication, interpersonal, and organizational skills.

A bachelor's degree in Quality Assurance, Engineering, or a related field and at least 5 years of experience in a quality assurance role within a manufacturing environment, or an equivalent combination of education and experience, are required. Certified Quality Manager (CQM) or Six Sigma Black Belt is a plus.

About Dynamic Ratings

Dynamic Ratings provides condition-based monitoring products and services to the power utility industry, helping them to have better awareness of their high voltage electrical equipment. Condition-based monitoring is a way for utilities to improve safety for the workforce, extend the life of their assets, and create awareness of asset life and reliability.

We are passionately committed to improving the reliability, operational cost, and safety of our customers' electrical power assets by applying innovative approaches, products, and services to solve technical and business challenges. We continually develop and improve our people, processes, products, and services, enabling our customers to achieve their goals.

At Dynamic Ratings, we value our employees. This is seen through our competitive benefits package, including paid time off, 401k with company match, and tuition reimbursement, along with our community extras: luncheons, spontaneous summer cookouts, holiday parties, casual dress code and more.

We hire individuals with the capacity to work hard and serve others. We operate as a family and value the input of all members of the team. We exhibit integrity and the desire to be active in the industries and communities in which we live and serve.

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