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Cetacean Care Supervisor

2 months ago

Chicago, Illinois, United States Shedd Aquarium Full time

POSITION OVERVIEW

At Shedd Aquarium, we are dedicated to exemplary animal care and welfare, fostering meaningful public interactions with wildlife. Our commitment to an animals-first philosophy is grounded in enabling both individual and group behaviors through intricate environmental design, innovative training methods, and enrichment activities.

The Cetacean Care Supervisor, reporting directly to the Manager of Cetaceans, plays a pivotal role in guiding a team of trainers responsible for the daily care, planning, and welfare of our diverse collection of marine mammals.

This position requires close collaboration with the Manager of Cetaceans to ensure the highest standards of animal care within the Oceanarium, while adhering to all accreditation and regulatory standards governing departmental operations. The Supervisor will also work in partnership with Animal Health, Environmental Quality, Facilities, and Dive Operations to facilitate seamless operations involving animals, staff, and habitats. Additionally, the Supervisor will contribute to cross-departmental initiatives in collaboration with Conservation, Research, and Animal Health Teams to support both in-situ and ex-situ research goals as necessary. This role may also involve working with various departments, including Guest Relations, Learning, Events, and Marketing, to enhance public engagement with our animals and systems.

The Cetacean Care Supervisor serves as a developmental leader within the Animal Care and Science Division, aiding in inter-departmental planning and execution of strategies that align with institutional objectives and initiatives requiring support from the Animal Care Department. The Supervisor may also act as a spokesperson for the aquarium when necessary.

KEY RESPONSIBILITIES

To excel in this role, the individual must effectively perform the following essential duties:

  • Exhibit a strong commitment to Shedd's vision, mission, and values.
  • Assist the Manager in the recruitment, training, development, and management of the Cetacean Team.
  • Represent Shedd publicly, particularly on issues concerning marine mammals, and aid in the development and execution of presentations while collaborating with communication experts.
  • Implement training protocols for proactive medical care for all marine mammals under the team's supervision.
  • Develop and maintain complex animal training assignments, ensuring adherence to operant conditioning principles focused on positive reinforcement.
  • Engage regularly with all animals through training sessions, feedings, public presentations, and enrichment activities.
  • Support departmental activities through inventory management and purchasing administration.
  • Collaborate with national and international breeding and conservation programs as appropriate.
  • Apply contemporary husbandry practices and positive operant conditioning techniques in daily animal care and training.
  • Promote the objectives of professional organizations relevant to the aquarium and encourage team participation.
  • Acquire knowledge of life support systems, water quality standards, and veterinary protocols.
  • Recommend training protocols to encourage natural behaviors in all animals under care.
  • Ensure compliance with animal welfare assessments, addressing medical conditions and concerns proactively.
  • Support transfer and breeding programs in alignment with organizational needs and apply relevant training protocols.
  • Develop strategies for the Cetacean Team to enhance and sustain behaviors that align with Shedd's mission and vision.
  • Establish a staff training program to promote excellent husbandry, operant conditioning, public speaking, and communication skills.
  • Participate in research and conservation initiatives that align with Shedd's mission and vision.
  • Dedicate 80% of time to hands-on work with the team and animals, fulfilling training roles as needed.
  • Demonstrate proficient swimming skills and SCUBA capabilities for maintaining aquatic animals and habitats.
  • Adjust schedules on short notice to meet the needs of animal populations and team requirements, including working weekends and holidays as necessary.
  • Provide support to other Oceanarium teams as requested.
  • Gain familiarity with all primary animal groups cared for by the Oceanarium Team.
  • Implement legal compliance measures, including tracking respirator use and adherence to safety standards.
  • Collaborate with other departments to achieve strategic goals and objectives.
  • Act as a liaison with professional colleagues on behalf of the aquarium.
  • Foster continuous innovation in animal care and sustainability practices.
  • Perform additional duties as assigned.

QUALIFICATIONS

Education & Experience:

  • A minimum of a bachelor's degree in marine sciences, biology, zoology, or a related field, along with 3+ years of experience in animal care at an accredited zoo or aquarium, focusing on cetacean behavior.
  • Proven experience in the care of aquatic animals, with a strong emphasis on cetacean husbandry and behavioral training.
  • Understanding of collection planning processes and sustainability priorities.
  • Familiarity with life support systems, water quality standards, and veterinary protocols.
  • Experience with animal record-keeping requirements and animal management software.
  • Awareness of regulatory requirements for maintaining a living collection, including animal transport.
  • Strong communication, leadership, and personnel management skills are essential.
  • Ability to assess and recommend behavioral solutions for optimal animal welfare and sustainability.
  • Capacity to plan for the development of animals for public engagement, sustainability, and research.
  • Competence in executing departmental planning and strategy.
  • Proficiency in intermediate-level accounting mathematics.
  • Proficiency in Microsoft Office applications.
  • Familiarity with animal management software such as TRACKs.
  • Ability to learn various software applications for accounting, employee management, and interdepartmental operations.

Certifications:

  • Must possess a valid driver's license or be able to obtain one within 6 months of employment.
  • Must possess a valid passport or be able to obtain one within 6 months of employment.
  • Must hold a minimum of open water SCUBA certification, with employment contingent upon passing a dive physical and check-out protocol.

PHYSICAL REQUIREMENTS:

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position:

  • Ability to lift up to 40 pounds.
  • Capability to sit, stand, stoop, kneel, walk, swim, and hear.

WORKING ENVIRONMENT:

The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this role.

Potential exposures include:

  • Water
  • Heat
  • Cold
  • Hazardous Chemicals
  • Low to Moderate Noise Levels
  • Loud Noise Levels

BENEFITS OF WORKING AT SHEDD:

We offer competitive compensation packages and opportunities for professional growth within our organization, including:

  • Medical Insurance
  • Vision and Dental Insurance
  • Accrued Paid Time Off
  • Paid Holidays
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Employee Discounts

REASONABLE ACCOMMODATIONS:

Shedd Aquarium is committed to providing reasonable accommodations to individuals with disabilities. We encourage individuals from diverse backgrounds to apply, as Shedd Aquarium is an equal opportunity employer that welcomes everyone to our organization.