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Care Supervisor

1 month ago

Chicago, Illinois, United States Help At Home Full time
Job Overview

We are seeking an experienced Care Supervisor to oversee and ensure the successful implementation of all provided services for our clients within their assigned areas.

The ideal candidate will be responsible for ensuring that client care plans meet client needs and that caregivers provide an exemplary level of care that meets the vision, mission, and values of our organization.

Key Responsibilities
  • Maintain accurate records of client files, employee files, and all related paperwork.
  • Provide direct training to field staff on client care plans and ensure quality service delivery.
  • Monitor the performance of field staff and provide feedback to improve service quality.
  • Communicate effectively with clients, field staff, referral sources, team leads, managers, and the branch manager.
  • Prepare and submit routine department reports as required.
  • Document and maintain accurate records of client condition and overall service delivery.
  • Conduct and record client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training.
  • Address client complaints and problems in a professional and timely manner.
  • Ensure compliance with local, state, and federal laws as well as company policies and procedures.
Requirements
  • Bachelor's degree preferred, but not required.
  • 2 years of management/supervisory experience is preferred, but not required.
  • At least 18 years of age required.
  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment and possess professional written and verbal communication skills.
Benefits
  • Weekly pay $18.50 per hour.
  • Direct deposit or cash card offered.
  • Healthcare, dental, and vision insurance.
  • Paid time off.
  • 401k.
  • Ongoing, in-depth training opportunities.
  • Meaningful work with clients who need your help.
  • Career growth and experience with an industry leader with 40+ years of history in a high-demand field.