Retention Strategist

3 weeks ago


Washington, United States The Washington Post Full time
Retention Specialist

The Washington Post is seeking a skilled Retention Specialist to enhance subscriber retention and customer experiences. In this role, you will execute strategies to maximize retention and customer engagement.

Key Responsibilities:
  • Develop and execute retention strategies to enhance subscriber loyalty
  • Collaborate with the subscription marketing team to maximize customer engagement
  • Analyze customer data to identify retention opportunities
  • Design and implement targeted retention campaigns
Requirements:
  • Proven experience in retention or customer experience roles
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment

The ideal candidate will have a strong understanding of customer behavior and retention strategies. If you are a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply.



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