Operations Coordinator

6 days ago


Devens, Massachusetts, United States Gosnold Full time

About Gosnold

Gosnold is a nationally accredited non-profit leader in the prevention, treatment and recovery of mental health and substance use disorders. The organization offers a comprehensive continuum of care tailored to fit the needs of each individual, providing a wide range of treatment options.

Job Summary

The Operations Coordinator will provide general office support for various clerical activities and tasks, including answering incoming calls and organizing office communication on a day-to-day basis. This position requires excellent communication skills and proper phone etiquette with the ability to work effectively with all levels of employees and management.

Key Responsibilities

  • Screen telephone calls, type correspondences, and perform other general secretarial duties as required.
  • Greet visitors, patients, and ensure that any requests/issues are handled in an efficient and timely manner.
  • Assist in managerial areas of program operation, as directed by the Program Director or Office Manager.
  • Prepare reports, analyses, etc., requested by the Program Director or Office Manager.
  • Prepare statistical reports presenting financial, programmatic, and demographic data necessary for program review.
  • Assist Program Director in maintaining reporting and control systems necessary for various aspects of their operation.
  • Perform other duties as assigned.

Requirements

  • A degree in Business Administration, Management, Accounting, or Health Care Administration is preferred, although work experience at a suitable level of responsibility may be substituted.
  • Computer literate and experience with word processing. Proficient typing skills with a minimum of 50 wpm.
  • Solid computer skills including working experience with MS Office (Outlook, Excel, and Word). Excellent verbal and written communication skills.

Benefits

  • Health & Dental Insurance
  • Generous Paid Vacation, Sick, and Holiday Time
  • 403b Retirement Plan with employer match
  • Short-Term Disability and Life & Supplemental Life Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Tuition Assistance
  • Payroll Deductions for Home & Automobile Insurance
  • Critical Illness & Accident Insurance
  • Employee Assistance Program

Estimated Salary: $45,000 - $60,000 per year, depending on qualifications and location.



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