Patient Care Specialist

2 weeks ago

Upper Marlboro, Maryland, United States University of Maryland Medical System Full time
Job Title: Patient Care Technician

At the University of Maryland Medical System, we are committed to delivering exceptional patient care and service. As a Patient Care Technician, you will play a vital role in providing high-quality care to our patients.

Job Summary

The Patient Care Technician is responsible for assisting in the care of patients by providing routine, non-professional nursing care. This includes taking vital signs, observing and communicating changes in patient conditions, and reporting abnormal values to the assigned licensed nurse.

Key Responsibilities
  • Provides safe, effective, and efficient patient care as directed by the assigned licensed nurse.
  • Assists with obtaining basic patient information as part of the nursing history or ongoing assessment and reports abnormal values to the assigned nurse.
  • Orients patients to the care environment to promote patient comfort and safety.
  • Observes and reports obvious physical and emotional patient changes to the assigned nurse.
  • Monitors patients for special risks and reports observations to the assigned nurse.
  • Makes regular patient visits to provide all patients with quick response to their needs.
  • Seeks guidance and direction in prioritizing multiple demands to effectively meet patient needs.
  • Demonstrates knowledge and skills to provide care appropriate to the age of the patient served in the assigned work area.
  • Documents completely and accurately according to the unit and division standards.
  • Remains calm and effective in emergency situations and follows appropriate guidelines.
  • Performs and completes all assigned skills and duties as outlined in care plans, critical pathways, competencies, skills lists, standards, policies, and procedures.
Requirements
  • Entry Level: Equivalent to a High School diploma or GED; basic employment skills.
  • Formal Education/Training: Equivalent to an Associate's degree (2 years college); requires knowledge and experience of a specialized field.
  • Professional: Equivalent to a Bachelor's degree; working knowledge of theory and practice within a specialized field.
  • Advanced Professional: Equivalent to a Master's degree; knowledge in more than one discipline.
  • Expert: Equivalent to PhD, M.D., J.D., Specialized knowledge often requiring license or certification.
Skills and Abilities
  • Basic: Perform daily word processing tasks, such as producing routine letters, memorandums, and informal reports.
  • Intermediate: Use and create a variety of templates, complex tables, merges; manage table data, sort and filter merges, and also performs basic work in existing Macros.
  • Advanced: Produces very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements.
Communication and Problem-Solving
  • Simple Written and Verbal Instructions: Work requires the ability to understand and respond to simple written or verbal instructions.
  • Exchange Information on Factual Matters: Work requires the ability to exchange information on factual matters, schedule appointments, greet visitors, explain hospital/corporate policies, and/or relay messages to appropriate personnel.
  • Effective Oral/Written Skills and Provide Empathy: Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
  • Persuade and Negotiate on Important Matters: Work requires communication skills in order to persuade and negotiate with others on important matters.
  • Manage Staff and Persuade/Negotiate with Peers: Work requires the communication skills necessary to effectively manage the employees within assigned department and to persuade and negotiate with peer-level managers on issues and programs that impact the department.
  • Advanced Skills & Ability to Represent Hospital /Company: Work requires advanced interpersonal/communication skills in order to present the hospital/corporation in legal proceedings, negotiate in extremely important and sensitive situations, persuade members of senior management on issues and programs that impact the assigned department, represent the hospital/corporation to external parties, or perform other duties requiring a comparable level of communication skills.
Additional Information

All your information will be kept confidential according to EEO guidelines.

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