Patient Services Associate

3 weeks ago


Fort Madison, Iowa, United States Great River Health Full time
Job Summary

We are seeking a highly skilled Patient Services Associate to join our team at Great River Health. As a key member of our front-line staff, you will play a vital role in providing exceptional patient care and support.

Key Responsibilities
  • Provide basic patient care under the direction of a licensed nurse, including assisting with activities of daily living and ensuring patient comfort and safety.
  • Act as the patient's 'Personal Care Champion' by assisting with patient placement, flow initiatives, and room turnover.
  • Perform clerical and reception duties, including answering telephones, reviewing physician orders, and completing order entry.
  • Conduct patient interviews to verify demographic and insurance information, ensuring compliance with state and federal regulations.
  • Provide clerical support to internal and external departmental customers, and assist the RN as directed with high-quality care to various patient populations.
Requirements
  • Iowa Certified Nurse's Aide certification
  • Proficient in using computer systems
Benefits
  • Competitive base pay
  • Matching retirement programs
  • Health, dental, and vision plans
  • Health Savings and Flexible Spending Accounts
  • Employee discounts
  • Paid time off (PTO)
  • Education Assistance Program
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Discounted cafeteria meals
  • Paid Parental Leave
  • Employee Service Recognition program
  • Voluntary plans, including life, AD&D, short-term disability, critical illness, accident, insurance, and hospital indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.



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