Revenue & Marketing Coordinator
1 week ago
We are seeking a highly organized and detail-oriented Revenue & Marketing Coordinator to join our team at Tommy Bahama Miramonte Resort & Spa. As a key member of our revenue and marketing team, you will play a critical role in supporting the Director of Revenue and the Director of Marketing in achieving our business objectives.
Key Responsibilities- Revenue Support: Assist in tracking daily activity, monitoring cut-off dates, and providing weekly information to the revenue and marketing team.
- Marketing Support: Work with the Director of Marketing to promote brand awareness, assist with the execution of marketing initiatives, and coordinate the execution of email communications.
- Project Coordination: Coordinate project timelines, processes, and deliverables to ensure accurate and up-to-date content is promoted via website, microsites, and on-property.
- Client Communication: Effectively gather all necessary information from guests, clients, and confirm reservations.
- Leisure Rate Plans: Assist with building leisure rate plans and monitor attrition collection and no-show/cancellation revenue for all groups.
- Competitor Research: Monitor competitor websites and relay relevant updates to leadership regarding offers and upcoming events planned.
- Media Visits: Assist with coordination of media visits, site tours, and photoshoots.
- Brand Compliance: Ensure resort marketing and brand marketing comply with company standards.
- Intellectual Property: Maintain and update intellectual brand assets.
- File Management: Maintain accurate files and systems.
- Guest Services: Answer questions about property, services, and room accommodations.
- Education: High school diploma or equivalent.
- Experience: At least one year of hospitality experience required.
- Skills: Excellent communication and listening skills, ability to work under pressure, excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
- Computer Literacy: Must be computer literate and have working knowledge of Word, Excel, PowerPoint, and Canva.
The physical demands described here are representative of those that must be met by the team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Activity Frequency:
Sitting: Frequent
Walking and climbing stairs: Frequent
Crouching/Bending/Stooping: Occasional
Reaching: Frequent
Pushing/Pulling (15 lbs): Occasional
Near Vision: Constant
Far Vision: Frequent
Hearing: Frequent
Talking: Frequent
Lifting/Carrying (15 lbs): Occasional
Travel: Occasional
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