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Administrative Support Coordinator

2 months ago

Wells, United States The Masiello Group Full time

Position Overview:

The Masiello Group prides itself on delivering exceptional support to our real estate professionals. Central to our agent assistance framework is the role of the Business Support Specialist. With a presence across multiple states and numerous offices, this position is multifaceted, encompassing administrative duties, technical assistance, and marketing support. As the initial point of contact for clients visiting our offices, you will play a crucial role in shaping their experience with our esteemed organization.

Why Choose The Masiello Group?

  • Unlimited Paid Time Off
  • Comprehensive Medical Plan with Company-Funded HSA
  • Dental and Vision Coverage
  • 401(k) Retirement Plan with Company Match
  • Optional Critical Illness, Accident, Long-Term Disability, and Life/AD&D Insurance
  • Flexible Spending Accounts for Medical and Dependent Care

Key Responsibilities:

  • Deliver exceptional in-office administrative assistance to the Sales Director and agents.
  • Welcome agents and clients, manage phone communications, schedule appointments, and procure office supplies.
  • Ensure accuracy and completeness of listing and transaction files using back-office systems.
  • Perform high-level data entry into financial software.
  • Handle collection and deposit of escrow and closing commission checks.
  • Input listings into the Multiple Listing Service (MLS).
  • Support agents with client transaction management and lead tracking systems.
  • Establish agent business profiles on various social media platforms.
  • Create and distribute both digital and print marketing materials.
  • Process onboarding documentation for new real estate agents.
  • Address common IT inquiries for office staff and agents, including issues with laptops, mobile devices, and printers.
  • Facilitate training sessions, providing guidance to agents whether they are newly onboarded or seeking further assistance.
  • Exhibit a high degree of integrity, professionalism, and confidentiality, fostering success for those around you while embracing variety and challenges.

Qualifications:

  • Prior experience with Canva and social media marketing.
  • Background in the real estate sector is preferred.
  • Proficiency in Microsoft Office Suite.
  • Outstanding written and verbal communication abilities.
  • Strong organizational skills with the capacity to manage multiple tasks in a fast-paced environment.
  • Meticulous attention to detail is essential.
  • Able to thrive in a collaborative team setting and build effective relationships.

Compensation: Yearly Salary

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